Last Updated: September 21, 2026
This Payment Policy explains the payment methods, payment processing, and billing procedures for purchases made through Printoral.
1. Accepted Payment Methods
Printoral accepts the following payment methods for eligible purchases:
- Visa
- Mastercard
- American Express
- Diners Club
- JCB
- PayPal
Available payment methods may vary depending on the customer’s location and checkout availability.
All payment information is submitted through our secure payment processing system. Printoral does not intentionally store customers’ complete credit or debit card numbers.
2. Payment Authorization
When you place an order, your payment method may be authorized or charged for the full order amount, including applicable shipping charges and taxes shown at checkout.
An order is considered successfully placed after the payment has been authorized or successfully processed.
If the payment cannot be authorized or completed, the order may not be processed.
3. Billing Information
Customers are responsible for providing accurate billing information during checkout.
This may include:
- Full name
- Billing address
- Email address
- Payment information
- Other information required by the payment provider
Incorrect billing information may result in payment delays, verification requests, or order cancellation.
4. Payment Verification
For security purposes, we or our payment providers may conduct verification checks on certain transactions.
If additional information is required to verify a payment, we may contact you using the contact information provided with your order.
An order may be delayed or canceled if payment verification cannot be completed.
5. Currency
Unless otherwise stated at checkout, prices on Printoral are displayed in U.S. Dollars (USD).
For international customers, your bank or payment provider may convert the transaction into your local currency.
Exchange rates and foreign transaction fees are determined by your bank or payment provider. Printoral does not control these rates or fees.
6. Taxes and Additional Charges
Applicable sales taxes or other required taxes will be calculated and displayed at checkout when applicable.
For international orders, customers may also be responsible for customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges are determined by the relevant authorities and are not controlled by Printoral.
7. Payment Errors
If a payment fails, is declined, or cannot be completed, please verify your payment details and try again.
If you continue to experience payment problems, please contact us at [email protected].
Printoral cannot guarantee that every payment method will be available at all times because payment services may occasionally be unavailable due to technical or provider-related issues.
8. Refunds
Approved refunds will generally be issued to the original payment method used for the purchase.
For returns and cancellations, please refer to our applicable Return & Refund Policy or Cancellation Policy.
Once Printoral processes a refund, the time required for the funds to appear in your account depends on your bank, card issuer, or payment provider.
9. Duplicate or Incorrect Charges
If you believe you have been charged more than once for the same order or notice an incorrect charge, please contact us at [email protected].
Please provide your order number and relevant payment details so that we can review the transaction.
For your security, do not send your full credit card number, CVV, password, or other sensitive payment credentials by email.
10. Payment Security
Printoral takes reasonable measures to protect payment and transaction information.
Payment transactions are processed through third-party payment providers and may be subject to their own security, privacy, and processing policies.
11. Contact Us
If you have questions about payment, billing, or a transaction, please contact:
Company: PRINTORAL LLC
EIN: 98-1913406
Email: [email protected]
Address: 9107 West Russell Rd Ste 100, Las Vegas, Nv 89148, United States
Support Hours (ET): Monday–Friday, 10:00 AM–6:00 PM